OUR RETURN POLICY
MECHA MENDEZ is committed to ensuring your complete satisfaction with each of your purchases. We gladly accept returns on full-priced, international orders within 14 days of delivery, and exchanges within 30 days of delivery. Please note we share the cost of return processing with our customers and charge a $40.00 restocking fee.
Return items must be in new condition with original tags attached.
START YOUR ONLINE RETURN
Please contact us to firstname.lastname@example.org to start your exchange / return.
TERMS OF SITE USE
This contract describes the general terms and conditions (henceforth, the “Terms and Conditions”) applicable to the access and use of the services offered, for the products of the MECHA MENDEZ brand on the website www.mechamendez.com (hereafter referred to as the “Site”).
1 – Of the contract and the Terms and Conditions
Access and / or use of the Site or services implies knowledge and acceptance of the Terms and Conditions, which are mandatory and binding regardless of whether users are registered or not registered on the Site. Consequently, all visits, operations, contracts, transactions and / or operations carried out on the Site will be subject to these Terms and Conditions.
What transactions do this contract and the Terms and Conditions apply to?
The Terms and Conditions apply exclusively to all purchases, returns, exchanges, refunds and activities carried out through, within or from the Site, but not to transactions made in person at any of the MECHA MENDEZ stores or by any other means.
What should I do if I disagree with the Contract?
If users do not agree with the Terms and Conditions, they must refrain from using the Site and / or the services offered by it.
2 – Modification of the contract and the Terms and Conditions
MECHA MENDEZ may substitute or modify the Terms and Conditions at any time by publishing the new Terms and Conditions on the Site. For transactions in progress that have begun prior to such modifications, the Terms and Conditions in force at the time of their agreement will remain.
Users are responsible for reading these Terms and Conditions each time they enter the Site to corroborate if they have undergone modifications.
3 – Of the Service
MECHA MENDEZ reserves the right to interrupt, suspend or modify at any time the services offered on the Site without prior notice.
The Site may not be available due to technical problems or Internet failures, or for any other circumstance outside MECHA MENDEZ. Therefore, MECHA MENDEZ will not be responsible for the interruption of the services or the Site.
MECHA MENDEZ does not guarantee that the Site is free of viruses, or any other element that could damage or alter the normal functioning of a computer. It is the responsibility and exclusive obligation of the users to have the appropriate tools to detect, disinfect and / or prevent any type of elements and / or possible damages of this nature.
MECHA MENDEZ guarantees the user that the website contains a security certificate for all transactions made by credit card.