SHIPPING & RETURN
Processing Orders Time: 5 Business Days
All our products are made by Argentinian artisans. When we receive the order we make the product especially for you.
UNITED STATES
Rate: FREE*
Delivery Time: 8-12 Business Days
INTERNATIONAL
We now ship globally! Select your shipping country in the top right corner of the website. Customs and duties are included in the shipping fees.
Delivery Time: 10-14 Business Days
DUTY, VAT AND OTHER FEES
Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that our e-commerce partner, PayPal, supports. Check your local customs authority website for the latest updates on Value Added Tax (VAT) rates, customs tariffs and other fees. Mecha Mendez holds no responsibility for fees that are subjected by international authorities.
RISK OF LOSS
All products purchased from the website are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Mecha Mendez. Title to the products purchased on the website, as well as the risk of loss for such products, passes to you when Mecha Mendez delivers these items to the carrier.
INTERNATIONAL RETURNS
We do not currently accept online returns and exchanges internationally. For more information, please contact juan@mechamendez.com
INVALID SHIPPING ADDRESSES
We are unable to ship domestically and / or internationally to P.O./APO/FPO boxes.
OUR RETURN POLICY
MECHA MENDEZ is committed to ensuring your complete satisfaction with each of your purchases. We gladly accept returns on full-priced, international orders within 14 days of delivery, and exchanges within 30 days of delivery. Please note we share the cost of return processing with our customers and charge a $40.00 restocking fee.
Returns cost of shipping are borne by the customer.
Return items must be in new condition with original tags attached.
***All our products are made by Argentinian artisans. When we receive the order we make the product especially for you.
If you are not sure about the product, you can request additional information (Photos, Videos) in this way we help reduce unnecessary movements that generate an impact on our planet.
START YOUR ONLINE RETURN
Please contact us to juan@mechamendez.com to start your exchange / return.